Privacy Policy
Cal-Tech Pump Well & Compressor Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and our missed call text back services.
Information We Collect
We may collect the following information when you interact with our services:
- Phone numbers from incoming calls
- Contact information voluntarily provided by users
- Text message communications sent through our system
- Website usage information such as IP address, browser type, and pages visited
- Service usage data
How We Use Your Information
We use collected information to:
- Send automated SMS responses to missed calls
- Provide and improve our services
- Communicate with users and customers
- Provide customer support
- Maintain system security
- Comply with legal requirements
SMS Consent & Communications
By calling a phone number connected to our service, you consent to receive automated text message responses.
Message frequency varies. No more than 4 sms messages per month
Message and data rates may apply depending on your mobile carrier.
You may OPT-OUT at any time by replying STOP.
For assistance, reply HELP or contact us at caltechpump@hotmail.com.
Sharing of Information
Cal-Tech Pump does not sell personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
We may share information with:
- Messaging platform providers
- Telecommunications carriers
- Hosting providers
- Legal authorities when required by law
These third parties may only access information necessary to provide their services.
Data Security
We implement reasonable administrative and technical safeguards designed to protect personal information. However, no electronic transmission or storage method is completely secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.
Data Retention
We retain information only as long as necessary to operate our services, comply with legal obligations, resolve disputes, and enforce agreements.
California Privacy Rights
Under the California Consumer Privacy Act and the California Privacy Rights Act, California residents may have the right to:
- Request access to personal information we collect
- Request deletion of personal information
- Request correction of inaccurate personal data
- Request information about how data is used or shared
To submit a request, contact us at: caltechpump@hotmail.com
We will not discriminate against individuals who exercise their privacy rights.
Third-Party Services
Our website or services may rely on third-party providers for hosting, analytics, communication services, and messaging delivery.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
Contact Information
Cal-Tech Pump Well & Compressor Inc.
California, United States
Email: caltechpump@hotmail.com