“We are writing this letter to acknowledge Cal-Tech Pump for their outstanding
service provided. Over the last fourteen years we had been using the services of
another company located in Lakeport for all of our pump equipment, servicing, parts
and repairs. It's been an annual expense to upgrade and maintain these pumps
throughout the years. Like many businesses and residences in Lake County we use our
pumps for irrigation on our five acre property.
In July 2008 when we discovered our system was not working properly we called our
service provided, to find and repair the problem. The first technician they sent
out could not find the problem. Two days later the owner came, found the problem
and repaired it. The system stopped working three days later. After returning two
more times over a two month period, the system failed again.
We then headed to the local phone directory and started calling the few other
providers in Lake County. Cal-Tech Pump returned our call the same day and arrived
the following morning. The problem was diagnosed and repaired the same day. The
pumps fired right up this season and we had no problems at all this year.
Thank you for providing Lake County businesses and residents with reliable, speedy,
knowledgeable, efficient, and competitive pricing for your professional services.
Without hesitation we highly recommend Cal-Tech Pump.”